Privacy Policy

A legal disclaimer

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hydrant. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, billing notifications, and images. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

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When you visit, use, or navigate our Services, we will process personal information at Hydrant, and the Services.

We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

We do not receive information from public databases, marketing partners, social media platforms, and other outside sources.

We process your information to provide our Services, and to communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

We may share information in specific situations and with specific categories of third parties.

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

The information we at the Hydrant will ask for is your full name, your address, and your dog information (age, weight, type and vet name).

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